© 2009 TCB Cameron Consulting & Tracy C. Baker —All Rights Reserved

Here are samples of what a partnership with TCB Cameron Consulting can do for your company and employees. Remember, the key to what makes us different is that each and every program can be customized to fit your organization’s unique challenges.

What We Do

Hyperlink to Sales Section

Sales

Planning

Value Performance Planning

In-Visioning—Presentations That Work

Sellers

Collaborative Sales—A Process for Customer-Based Selling

Specialty programs for B to B,  frontline, phone and internet sales.

The sales process is more than product knowledge and a list of prospects.  It requires planning and a skill set that helps sellers understand the value of the product and the prospects self-interest.  Our programs model this basic tenant.

Link to Customer Relations and Service

Customer Relations & Service

Service Representatives

The Service Zone

Service Issues/ Sales Solutions

All too often, once the sale is made the customer is forgotten unless there is a problem...and when a problem happens, it is how you handle it that can make a difference. This approach is what makes our customer service programs different and effective. 

Management & Leadership

Coaching

Success Modeling

Value-added Meetings

In-Visioning for Managers

Customized Coaching for specific skill sets

Link to Management & Leadership Page

Leaders must be more than glorified super stars in their field of expertise.  An effective manager is someone who can develop, inspire, and coach to a shared vision of success. Our programs look at managers as coaches and can be adapted to any skills set.

Teamwork

Link to Teamwork Page

True Teams

True Teams is a custom program designed to bring diverse groups together to work toward a common goal. An assessment is made of interdepartmental communication and how these interactions are helping or hindering the overall mission of the company; then a program is built to overcome the obstacles your teams face.

Teamwork is usually anything but.  Interoffice politics, department empires, and other issues may prevent a team from coalescing around the successful execution of a plan. The True Team concept changes that...